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My account

How to open an account
How to log on to my account
When should I log out?
Forgot your password?
Change your personal details
Change your E-mail address
Change your password
Disable your account

       How to open an account

To order products from Militian you need to open an account so you can track your orders, get information about your order delivery, place orders quickly and easily and save time each time you visit Militian. You will also be entered into draws to win discount vouchers and you'll receive reward points for every order you place.

To open your account go to the "My account" page and fill in the form on the left. You only need to enter your first name, your e-mail address and choose a password to be able to access your account.

It is very important that your e-mail address is written correctly otherwise you won't be able to receive the notifications about your orders or the discount vouchers that Militian may give you.

After you've opened your account, if you don't receive an e-mail from Militian to welcome you, please check your junk mail folder in your e-mail service and also check that you entered your e-mail address correctly.

Militian will never pass on or sell your personal details or your e-mail address to third party companies. Your personal data will be used exclusively for the receipt and delivery of your orders and, if you have activated the new products and offers notice server, you will receive messages about Militian products.


 How to log on to my account

Once you have set up your Militian account you can log on from here. We will ask you to log on to your Militian account every time you want to access information about your account or about an order to review or change something.

In the form on the right enter your e-mail address and your access password and click on "Sign in"

If you have problems logging on, these are some things you may need to check:

Incorrect e-mail address: The format of your e-mail address should be: username@domain.com (or co.uk, .net, .org, .edu, etc.). If you have more than one e-mail address, make sure you are using the correct e-mail address and password combination for the account you want to enter. Also, if your computer is set up to automatically complete the e-mail address, make sure it is completing the correct address.

Incorrect password: If you are using the correct e-mail address, try to reset the password. Simply click on this link and follow the instructions. The new password will be activated immediately.


 When should I log out?

If you are using a public computer we recommend you log out of your account before leaving the computer. You can see if you are logged on by looking at the options that you can see at the top of the pages.:

If you are logged on to your Militian account you'll see your name next to the "Sign out" option in brackets at the top of all the Militian web pages. You can click on the "Sign out" option at any time to sign out of your account.

If you have not logged on to your Militian account the "Sign out" option will not be available on any page and you won't see your name at the top of the page.

We recommend you only log off and end your session when you have finished. If we can't identify you it will be difficult to identify the products that may interest you.

You need to log on to your account to see the products in your shopping bag, place orders and see your recommended products.


 Forgot your password?

If you've forgotten your password to log on to your Militian account, please use this link and send us your e-mail address.

You will receive an e-mail message from Militian with a link to create a new password that you'll receive by e-mail.


 Change your personal details

You can change the personal details of your Militian account by using this link.

Here you'll be able to change your first name, your sex and your date of birth. These details are complimentary and are simply used so we can contact you appropriately.


 Change your E-mail address

If you have a new e-mail address use this link to change it.

If you change your e-mail address, all your communication preferences will be automatically linked to the new e-mail address.

And remember that the e-mail address that you use on Militian is the same one that is used to identify you when you log on to your account. Please remember this when you next log on.


 Change your password

To change your password use this link. Write your current password and the new one you want to use and click on "Update"

These are some tips for choosing your password:

- Passwords should contain a minimum of 6 characters and a maximum of 20.

- It is best to avoid passwords that are easy to guess, like "secret", "password" or "1234". We also recommend you don't use your name, your e-mail address or any other personal information that is easy to obtain.

- Although it is not mandatory, adding numbers to your password makes is more secure. For example, the password "slayer2" is much more secure than "slayer".

- Protect your password carefully. Remember that anyone who knows your password can access your account.

- And lastly, remember that your password is private and Militian will never ask you for it by e-mail.


 Disable your account

If you cancel your account we will remove your registration details from our web site and you won't receive any more e-mails with information about your orders or discount vouchers. It is an irreversible process so you won't be able to buy any more products, enter the web site or see information about your previous orders.

If you simply need to change the promotional notices you receive, click here.

If you still want to close your account, use this link and click on "Yes, I want to cancel my account".

Important: We recommend you don't cancel your account if you are still waiting for an order to be delivered or if your reward points have not be activated yet.




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