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How to order

Shopping bag
About you
Delivery address
Confirmation and payment

       Shopping bag

If you want to buy a product from Militian, click on "Add to bag" which can be found on the page for each product. You can continue browsing until you've got all the items you want to buy in your bag. You can also check your bag at any time by clicking on the "Bag" button found in the top right corner of every page of our shop.:
Your bag page will display all the items you have chosen along with the price and the quantity you want to buy. If you don't want to buy a product immediately, click on the "Add to Wishlist" button found in the bottom right corner of the product box. This will add the product to your "Wishlist".

If you want to change the size, click on "Choose another size" which can be found in the description for each product in your bag, choose the correct size and click on "Change"

You can also increase or decrease the quantity you want to buy of each product in the "Quantity" field, by clicking on the plus (to increase) and minus (to decrease) signs. If you want to delete an item from your shopping bag, click on the "Remove" button found in the bottom right corner for each item.

If you have a Discount voucher, you can activate it in the "Discount voucher" box. To find out more, please see our help section on "Discount vouchers".

When you've got all the products you want to buy, click on "Place order" to access our order form.

       About you

You need to be logged on to Militian for your order to be processed. This is necessary so you can use your personalised discount vouchers, get your reward points and get an order tracking number.

If it's your first time at Militian, enter your first name, your e-mail address (remember that this is the e-mail address where all the information about your orders will be sent) and a password containing between 6 and 20 characters and consisting of letter and/or numbers.

       Delivery address

The next step is to complete the delivery form for your order.

Indicate where and to whom you want us to deliver your order. Remember you need to state the street name as well as the building number and the number for the corresponding floor, flat, unit or room. You also need to enter the post code in the relevant box.

We recommend you enter a valid telephone number in the corresponding box so we can contact you if there are any delivery problems with your order.

We do not currently deliver to Post Office Boxes.

Orders for delivery to the Canary Islands, Ceuta and Melilla: If your order delivery address is in the Canary Islands, Ceuta or Melilla, you need to enter your Tax Identification Number in the "Additional information" box to make the customs process easier for the courier company and therefore prevent any delays in the delivery of your order.

For more information about the use of your details, please see our Privacy notice.

Note: If you have already placed your order and then you realise you need to correct the delivery address, please contact our "Customer Services" department as soon as possible. In order to deliver your parcel quickly we need to have the correct details. If the parcel has already been dispatched there is nothing we can do.

       Confirmation and payment

In the final step of placing your order check that all the information you have entered is correct and amend anything if necessary. Then choose your payment method from those available on the page and click on "Place order".

Once you have confirmed your order the "Thank you for your order" message will be displayed, after which we will send you a confirmation e-mail. For you to be informed about your order's progress at all times, you will receive another e-mail as soon as your products are dispatched.

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